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Wholesale Technical Support

866-557-8920
noc@impacttelecom.com
Available 24 hours a day, 7 days a week

Comprehensive Voice Solutions for Wholesale Customers

Wholesale Customers

Impact, a Lingo Company, is a leading provider of US domestic and international voice solutions for carriers around the globe. As a nationwide Feature Group D (FGD) network with dedicated service to wholesale voice and over 300 carriers connected to its network, Impact presents the best and most comprehensive solution to carriers.

Whether you are a Tier 1 carrier looking for high-volume termination, or a small VoIP carrier, Impact offers a wide array of products customized to fit your needs. Impact offers multiple interconnection options including Private Ethernet, DS-3, and public Internet over a low-latency, multi-vendor, tier-one IP backbone. Impact interconnects with carriers and service providers to fill prevalent and challenging footprint gaps.

With a strong base of customers in the US and Canada, we emphasize high quality and reliable domestic and international termination services – which we also prioritize for our wholesale customers.

Wholesale Solutions For

Voice

SWITCHED LONG DISTANCE

Impact's switched services are designed to help our customers increase revenues and expand market presence by leveraging our network. Switched outbound with enhanced routing capabilities is a high-quality, long-distance service explicitly designed for providers who do not maintain their own switches.

Switched Service Includes:

  • Service to nearly every LATA leveraging our private nationwide FGD network
  • Impact's next-generation network core of soft switches and hardware
  • Disaster recovery

Impact’s Network Capabilities

The switching infrastructure of Impact's IP-based network is designed for carrier-grade performance with fully redundant architectures at the software and hardware level and geographical redundancies to maximize service uptime. The Impact native VoIP network can interface with SS7, ISDN, DTMF and VoIP protocols. The infrastructure also utilizes SIP, H.323 and MCGP protocols to manage the soft switches and application layer of the network.

Disaster Recovery

Impact’s disaster recovery protocol leverages our relationships with multiple Tier 1 domestic carriers. Traffic can be easily rolled over to one of these partners using our least cost routing capability.

Impact’s switched services are designed to help our customers increase revenues and expand market presence by leveraging our network. Switched outbound with enhanced routing capabilities is a high-quality, long-distance service designed specifically for providers who do not maintain their own switches.

Switched Service Includes:

  • Service to nearly every LATA leveraging our private nationwide FGD network
  • Impact’s next-generation network core of soft switches and hardware
  • Disaster recovery

PIC LONG DISTANCE

With the extensive domestic reach of our private FGD network, Impact is uniquely positioned to provide PIC LD services in the U.S. We can set up ANIs quickly, and our responsive team of experts is there to ensure service reliability.

Our fully redundant network core is designed to be highly scalable to support all voice traffic requirements. Our disaster recovery protocol leverages our relationships with multiple Tier 1 domestic carriers, and traffic can be easily rolled over to one of these partners using our least cost routing capability.

Because we are a privately-owned network, we can transport the traffic ourselves which makes us more competitive than service resellers.

PIC LD Service Includes:

  • Comprehensive domestic coverage
  • Simple integration of ANIs into our system
  • Impact’s highly scalable network capacity
  • Disaster recovery with least cost routing to multiple Tier 1 domestic carriers

Domestic Services:

  • Impact’s privately owned facilities-based nationwide Feature Group D (FGD) network
  • Highly scalable network core of cutting edge soft switches and “industry-best” hardware
  • 24x7 network operations management
  • Disaster recovery roll-over protocols with routing options to multiple Tier 1 carriers
  • Competitive wholesale rates and dependable quality

Origination

Impact’s nationwide presence supports origination and termination of traffic anywhere in the United States and Canada. We are configured for services like PIC LD and Toll-Free Origination, making it easy to initiate traffic over the Impact network from anywhere.

Termination

Our ability to deliver voice service nationally over our FGD network, combined with our IP and Legacy trunking options enables maximum flexibility and power. We run a fully redundant network core of cutting edge soft switches that can easily meet capacity needs. Wholesale customers also receive attractive rates based on Impact’s ability to transport voice traffic over our own privately owned network.

Disaster Recovery

Impact's disaster recovery protocols include off-network rollover options to multiple Tier 1 domestic carriers. Our routing capability allows us to identify the least cost route.

Connection and Transport

Impact can provide a dedicated connection to either IP or legacy systems, allowing our wholesale customers to originate and terminate voice traffic over our quality network. With connections into nearly every LATA in the U.S., we have the network reach to transport domestic voice traffic virtually anywhere, and at better rates.

Robust Network with Flexible Features

Impact uses an IP switch network designed with the same redundancy that was relied upon in legacy networks. With expertise in SIP, Impact supports methods like SIP referrer and SIP ID, and can run native SIP. Impact also uses state of the art Acme Packet's Transcoders to enable many codecs including G711u, G711a, G729, H323, and T.38.

Market-Leading Rates

Impact can offer more competitive rates than most of our competitors because we send voice traffic over our own privately owned facilities-based network. As a result, our volume-based rate cards combine the high quality of Impact’s services with excellent value and competitive pricing.

Impact’s strong international relationships, network redundancy, scalability, and expert technical and routing teams, allows us to deliver high quality and reliable service.

Our International Termination Service Includes:

  • Bilateral agreements with over 50 carriers
  • More than 200 carrier vendors internationally - interconnects with Intl PTT and in-country directs
  • Ability to quickly ramp capacity to meet customer needs
  • Redundancy in-network for international traffic
  • Highly qualified technical staff can ramp up to demand within hours
  • Many U.S. and worldwide Tier 1 carriers are our customers for international voice termination
  • Ability to support multiple voice termination products based on customer requirements
  • Differentiated service with a focus on quality

Carrier Agreements

Well-positioned in the global market, Impact has bilateral agreements with over 50 international carriers. We have over 200 premium routes / interconnects with international PTT and  in-country directs, and more than 200 carrier vendors internationally.

Routing & Redundancy

Using its next-generation switching platform and advanced routing systems, the Impact network is ideal for originating and terminating international traffic. Independent, geographically redundant server elements service each switching function. Multiple global connection points and carrier relationships allow us to determine optimal routing with redundant routing backups.

Capacity & Scalability

Impact carries billions of minutes and messages monthly and provides international service to many Tier 1 carriers in the U.S. and around the world. Our platform has been designed to allow for quick expansion of capacity and can be quickly ramped up by our expert technical staff to meet custom requirements.

Quality Focus

Leveraging our high-quality international partners, our powerful platform and the redundancies inherent in each, allow Impact to determine the desired routing path on a per-destination basis. Our private nationwide Feature Group D network enables us to originate and terminate international traffic from virtually anywhere in the United States.

NATIVE VOIP TERMINATION

Native IP Trunking provides customers with a business-grade VoIP alternative versus installing costly TDM gateways and PRI’s including support for industry standards including SIP or H.323, and Codec G.711 and G.729.

NON-NATIVE VOIP TERMINATION

Non-Native or Legacy IP Trunking provides a simple solution for converting legacy lines into VoIP with an IAD (Integrated Access Device). The IAD prioritizes all voice calls over data and includes a built-in router to access the network. The standard IAD will support PRI, T1 CAS or POT(s) lines.

Impact’s toll-free origination boasts an inventory of numbers throughout the U.S. and Canada, with the ability to easily import existing numbers. We offer great rates by carrying all the traffic over our private network and can terminate the calls virtually anywhere.

Our fully redundant network core is designed to be highly scalable to support all voice traffic requirements. We also have relationships with multiple Tier 1 domestic carriers to whom we can identify the least cost route traffic in a disaster recovery roll-over scenario.

Because we are a privately owned network, we can transport the traffic ourselves which makes us more competitive than service resellers.

Toll-Free Origination Service Includes:

  • Comprehensive domestic coverage
  • Call routing through the advanced Impact network
  • Highest quality and reliability

Domestic Coverage

Access to nearly every domestic market in the United States and Canada through Impact’s expansive, dependable, and cutting-edge network.

Call Routing

Our best-in-class services are the result of a fully redundant core distributed across all of Impact’s switching sites throughout the United States

Highest Quality and Reliability

Engineered for carrier-grade performance with built-in redundancy, including our soft switches, core backbone routers, SS7 signaling lines and re-routing elements -- Impact's network is of the highest quality and reliability.

Highest Quality and Reliability

Lingo’s network has been engineered for carrier-grade performance with built-in redundancy, including our soft switches, core backbone routers, SS7 signaling lines, and re-routing elements.

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