Your connection should be the last thing slowing you down.
Time for 5G.
We're upgrading your wireless network to the largest 5G network in the U.S. with lightning fast 4G & 5G coverage nationwide.
Action is required on your part for each phone number on your account. The upgrade process is easy and only takes minutes.
It's very important for you to complete the upgrade process, otherwise you won't be able to use your phone after the upgrade.
Upgrade via eSIM
Mobile phones can have a physical SIM card (pictured right), or a virtual eSIM card, or both.
eSIM is easy, completes in minutes and you don't have to get a new physical SIM card in the mail. Most devices support eSIM.
We recommend you complete the network upgrade via eSIM. and if your device is not compatible there will be a popup that notifies you.
This isn't a problem, you can upgrade with a physical SIM card.
Let's get started
This step-by-step guide will get you upgraded in no time.
If you run into problems refer to the Troubleshooting Guide. If that doesn’t resolve your question call us at 866.123.4567
eSIM upgrade on
- Which phone do you have?
- Android
- iPhone | iOS
Physical SIM card upgrade on
- Which phone do you have?
- Android
- iPhone | iOS