Why should your business invest in a cloud-based phone system? Well, we have laid out some pretty enticing reasons below. Click here to learn more about Lingo business phone solutions! How a Cloud-Based Phone System Works A cloud-based phone service uses the internet to transfer…

Your customer-facing employees are crucial to your business success, which is why call center performance should be routinely evaluated and improved. Being in the frontlines, your call center staff has a significant impact on your overall customer satisfaction. According to the Microsoft 2018 State of…

If there’s one thing businesses can agree on, it’s that a communication platform is critical to their success. Whether you need to connect with clients and partners or communicate internally with the team, phone systems are a vital tool for operations. Table of Contents: Traditional…

Many modern-day businesses have been switching from traditional landline phone systems to newer cloud-based phone services, which utilize an internet connection to make phone calls and store information. Cloud-based phone services have become very popular as of late, but there is another term you may…

Okay, so you there are only so many choices when it comes to communication methods for your business. From traditional desk phones to more modern solutions, such as chatbots and IP phones, you don’t need to be out of touch with your customers and clients…

Nowadays, technology is central to everything we do, especially in the world of business. However, with so many different software solutions available today, it can be difficult to know where to begin. We are going to take a look at cloud call center software in…

While regular telephone and on-site systems have served businesses well in the past, today’s technology allows for far better voice communication services. Enter: hosted PBX for Business. Table of Contents: Benefits of Using Hosted PBX for Business A Proven Investment On-Site PBX Compared To Hosted…

Office phone systems are invaluable for any business, especially those that are just starting out. A way of communicating with customers and other employees, it’s essential that they are running optimally 24/7. To understand the reasons why office phone systems for small businesses need to…

Reducing costs is a frequent concern of entrepreneurs, particularly small and midsized business (SMB) owners. One of the critical areas SMBs explore when it comes to cost reduction is communication tech, such as a cost-efficient business phone service. Success in business requires a competent phone…

Voice Over Internet Protocol (otherwise known as VoIP) has become a buzzword in conversations regarding modern business communications. But there is more to VoIP than just the fancy-sounding acronym; it represents a huge step forward in business phone technology. The average VoIP phone isn’t too…