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Broadband Phone Service

Installation FAQ

Do I need a router?
Can I use Lingo if I have a DSL USB modem?
Will my integrated Cable/DSL modem and router work with Lingo?
Do I need a computer to use Lingo?
Will I be able to use Lingo's voice over IP service with my existing networking equipment?
What connections will Lingo work with?
Can I use a voice over IP phone that I purchased from another supplier?
My phone doesn't seem to be working. What could be wrong?

Do I need a router?
If you're just using your broadband phone service account for Lingo and using the Web, then in most cases you won't need a router. If you are a business using a network or a home user with multiple devices that use your broadband account, you may need a router.

Can I use Lingo if I have a DSL USB modem?
No. At this time, modems with USB interfaces are not compatible.

Will my integrated Cable/DSL modem and router work with Lingo?
Yes, as long as it is Ethernet or 802.3 compatible it will work with Lingo's voice over IP solution.

Do I need a computer to use Lingo?
No. The Lingo phone adaptor or broadband gateway that we provide you will connect directly to your modem.

Will I be able to use Lingo's voice over IP service with my existing networking equipment?
Yes. As long has your routers are configured properly, Lingo will work with your existing network.

What connections will Lingo work with?
Lingo is compatible with high-speed Internet services such as DSL, DSL Lite, or Cable modem.

Can I use a voice over IP phone that I purchased from another supplier?
No. At this time Lingo requires the provided Lingo phone adaptor or gateway broadband device for operation.

My phone doesn't seem to be working. What could be wrong?
1. Check to make sure that your cable modem is plugged in and its lights are on.
2. Check the physical connection between your Lingo phone adaptor or broadband gateway WAN and your modem's local network port.
3. Verify that your Ethernet cable is in good condition and not crimped or frayed.
4. Make sure that your phone is plugged into the jack for Phone 1. Click Here to sign up for Lingo’s broadband phone service.

Lingo Sales
Phone Number
866-Lingo-03
(866-546-4603)
Email

 
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