|Lingo Do-Not-Call Policies|
|Subpoena and Court Order Compliance|
What is “Personally Identifiable Information”?
“Personally Identifiable Information” consists of information that can be associated with a specific individual or entity, or permits the individual or entity to be contacted either physically or online. This information includes, for example, a customer’s name, address, 911 Service Address telephone number and e-mail address.
Why Does Lingo Collect Personally Identifiable Information?
Lingo recognizes that any personal information is very important to you, and that you should have a right to control the use and dissemination of that information. Therefore, Lingo collects Personally Identifiable Information for a variety of purposes, all geared toward making your experience as a customer or prospective customer a positive one. Lingo may collect and use Personally Identifiable Information for any of the following purposes:
Will Lingo Disclose My Information to Any Third Parties?
The information collected by Lingo will only be used internally at Lingo, subject to the limited circumstances listed below. Unless you give us your express consent, Lingo will not disclose your information to third parties who want to market products to you. When Lingo uses agents, contractors or other third parties to perform services on its behalf, and those third parties have access to your Personally Identifiable Information, Lingo will require that those third parties are subject to a confidentiality agreement so that your information is protected.
What are the Limited Circumstances under which Lingo Will Disclose Personally Identifiable Information to Third Parties?
Lingo may be required to disclose your Personally Identifiable Information to comply with applicable law. For example, Lingo may be required to disclose certain information under a subpoena, a court order, or as required by a regulatory or administrative agency (e.g., in response to a customer complaint). Additionally Lingo may disclose this information if we, in good faith, believe that this information is necessary to identify, contact or bring legal action against individuals who may be a threat to public safety or interfering with Lingo network, services or our customers.
If Lingo is required to or decides to stop providing Lingo Service, or sell or transfer parts of its business to unaffiliated companies, Lingo will provide only that portion of your Personally Identifiable Information that will allow these companies to offer you the same or similar services or as to accomplish our business objectives. Be assured that these unaffiliated companies will be bound by confidentiality requirements and will be obligated to keep Lingo customer information confidential.
Lingo may also share your Personally Identifiable Information with selected third parties for the purposes of delivering special promotions, complimentary subscriptions, and gifts to you.
How Does Lingo Collect Personally Identifiable Information?
Lingo collects Personally Identifiable Information in various ways, such as over the phone, over the Internet (if you transact with us on-line), or when you complete an application form for one of the products or services that we offer or promote. Lingo collects personal information directly from you at the time when you apply for Lingo Services. Lingo may also collect personal information from third parties such as:
If you do not want Lingo to have your Personally Identifiable Information, please do not submit it Lingo. Be advised, however, that this may interfere with Lingo’s ability to effectively resolve any customer service related issues you may have.
What About Personally Identifiable Information Specific to the Lingo Services or the Lingo’s Website?
For users of Lingo Services, or for those individuals that access Lingo’s website or web-based tools via the internet, Lingo may store information on your computer in the form of a “cookie” or similar file. Cookies allow Lingo to conduct additional market research into the users of our website and products, and will allow us to develop ways to improve our websites and services. If you do not want a “cookie” or similar file stored on your computer, Lingo recommends that you consult with your internet browser instructions or “help” command to erase, block or monitor the cookies attached to your hard drive.
Lingo also uses third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address e-mail address or telephone number) about your visits to Lingo’s and other web sites in order to provide advertisements about goods and services of interest to you on the Lingo website. If you would like more information about this practice and to know your choices about not having this information used by these companies, please click on the following link: http://www.advertising.com/Privacy.html.
Additionally, from time to time, Lingo collects information about visits to our website, session lengths, bit rates and the number of messages and bytes passed. This internet usage data is not resold, and is only used on a macro scale (i.e., aggregate basis) to evaluate the Lingo website. Lingo may also contract with third parties that use “web beacons” on the Lingo website. These web beacons are used to track the performance of our marketing efforts with respect to the Lingo services and no personally identifiable information is collected in the process. This non-Personally Identifiable Information may also be gathered and used for general advertising and/or market research, but shall be authorized by Lingo in advance.
Lingo will not read your outgoing or incoming e-mail, private chat or instant messages. Subject to applicable law, Lingo may store messages for a brief period of time and could be compelled to disclose those messages to comply with applicable law as described in the section titled “What are the Limited Circumstances Under Which Lingo Will Disclose Personally Identifiable Information to Third Parties?”
Does Lingo Use Any Security Measures to Ensure the Privacy of my Personally Identifiable Information is Maintained?
Yes. Lingo takes all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorized persons, and uses Secure Socket Layer (“SSL”) software to provide secure sessions for our visitors.
Can I Access The Personally Identifiable Information I Have Provided to Lingo?
In the event that Lingo makes material changes to this policy, Lingo will notify you via email.
How Can I Submit A Privacy Complaint to Lingo?
What About the Protection of Children?
You may also e-mail Lingo directly through the its website at http://www.lingo.com,
then click on “Support”.
|Policy Governing the Lingo Do-Not-Call List|
Lingo, Inc. (“Lingo”) is committed to honoring consumers’ preferences as to receiving telemarketing calls in their homes and has instituted the following policy to assure that consumers may exercise their right to choose whether to receive such calls from Lingo.
|Policy Governing the National Do-Not-Call List|
Lingo, Inc. (“Lingo”) is committed to honoring consumers’ preferences regarding the receipt of telemarketing calls in their homes and has instituted the following policy to assure that consumers may exercise their right to choose whether to receive such calls from Lingo.
Lingo will not:
To ensure that Lingo complies with all rules regarding the Do Not Call list, it will ensure the following:
With respect to telemarketing campaigns utilizing third party telemarketing companies, Lingo will require that additional precautions are taken, including but not limited to the following:
All telemarketing campaigns will be monitored by Lingo for compliance with this policy and applicable rules and regulations through a variety of audit procedures.
|Lingo, Inc. Subpoena and Court Order Compliance Policy|
Please contact Theresa Walker at 703.748-8001 for questions regarding this policy or to establish contract rate arrangements.